Thailand, Indonesia and US properties lead on customer service, Agoda finds
Agoda’s annual Customer Review Awards returns once again. This year, the digital travel platform recognizes close to 24,000 properties in over 125 markets. Each of which have demonstrated their unwavering commitment to delivering exceptional service, achieving impressive customer ratings ranking ‘8’ or above.
Blue Water assumes management of Moon River Ranch in Texas
Blue Water, a renowned leader in the hospitality and leisure industry, announced that it has assumed management of Moon River Ranch, a property located in the heart of Texas. With its stunning natural landscapes, diverse activities, and exceptional event facilities, Moon River Ranch will offer guests an unforgettable vacation experience.
MGM Resorts named Best Company for Diversity, Equity and Inclusion
MGM Resorts International (MGM Resorts) has been named one of the Best Companies for Diversity, Equity & Inclusion (DEI) in 2023 by Black Enterprise, a leading media company dedicated to Black business and economic empowerment. This distinction highlights MGM Resorts’ dedication to creating an inclusive workplace that values diversity and provides equitable opportunities for its employees.
The Goldener Hirsch excels in Travel + Leisure’s 2023 World’s Best Awards
Each year, Travel + Leisure asks readers to weigh in on travel experiences around the globe. Hotels are rated based on rooms/facilities, location, service, food and value. More than 165,000 Travel + Leisure readers completed the 2023 survey and accommodations in Park City, Utah, were singled out for their quality, nabbing six spots amongst Utah’s ‘top 10 favorite properties.’ Leading the way this year is The Goldener Hirsch, an Auberge Resorts Collection property, which not only was named Utah’s top hotel, but also was recognized as the top-rated hotel in the United States, as well as the fourth best hotel in the world.
Shashi Hotel Mountain View unveils unbeatable loyalty program offering guests easy cash back
Shashi Hotel – a premier urban resort nestled in the heart of Silicon Valley in Mountain View, California by Shashi Group – unveiled a limited time offer for the property’s unparalleled cash back loyalty program, Shashi Cash. Year round, guests can earn 5% cash back on room reservations when booked directly and for a limited time, from July through September 30, guests can now receive 10% cash back.
St. Kitts Marriott Resort & The Royal Beach Casino marks 20th anniversary with limited promotions
St. Kitts Marriott Resort & The Royal Beach Casino, located in the West Indies’ Frigate Bay and overlooking the Atlantic Ocean, is celebrating its 20th anniversary in 2023. To commemorate this milestone, the resort is excited to offer packages and promotions that pay tribute to the hotel’s long-standing Caribbean retreat and unrivaled location.
FIVE becomes the first hotel in the UAE to get International Renewable Energy Certificates
Coinciding with the UAE’s ‘Year of Sustainability, FIVE has become the first and only hotel in the UAE to obtain the International Renewable Energy Certificates (I-REC) to achieve 100% renewable electricity for 2022.
LA LISTE crowned Hotel Cipriani as the world’s best hotel in 2023
LA LISTE, known for its annual World’s Best Restaurants selection, announces the Top 1,000 World’s Best Hotels, as calculated by LA LISTE’s bespoke algorithm.
Lever Foundation praises Melco Resorts & Entertainment for its Cage-Free Egg Policy in Macau
Melco Resorts & Entertainment, a developer and operator of integrated resort facilities in Asia and Europe, won praise recently for a new policy to source only cage-free eggs for all its operations in Macau and globally.
MGM Resorts donates $25,000 to support LGBTQ+ entrepreneurship
MGM Resorts International reaffirmed its commitment to supporting LGBTQ+ entrepreneurship businesses with a $25,000 donation to the Nevada Gay and Lesbian Chamber of Commerce (GLCCNV).